Consumer Terms of Sale

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on  07535838227.  

Application

  • These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Reset Corporation Ltd whose trading name is Reset organic a company registered in England and Wales under number 12561693 whose registered office is at Office G14, Moulton Park Business Centre, Northampton, NN3 6AQ  and whose email address resetorganic@gmail.com; telephone number 07535838227; (the Supplier or us or we).

  • These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions.  By ordering any of the services, you agree to be bound by these Terms and Conditions.  You can only purchase the goods from the website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

  • Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

  • Contract means the legally-binding agreement between you and us for the supply of the goods;

  • Delivery Location means the supplier's premises or other location where the goods are to be supplied, as set out in the order;

  • Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;

  • Goods means the goods advertised on the website that we supply to you of the number and description as set out in the order;

  • Order means the customer's order for the goods from the Supplier as submitted following the step by step process set out on the Website;

  • Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;

Goods

  • The description of the goods is as set out in the website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.

  • In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

  • All goods which appear on the website are subject to availability.

  • We can make changes to the goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal information

  • We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

Basis of Sale

  • The description of the goods in our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

  • The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.

  • A contract will be formed for the sale of goods ordered only when you receive an email from us confirming the order (order confirmation). You must ensure that the order confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving you confirmation of the contract by means of an email with all information in it (ie the order confirmation). You will receive the order confirmation within a reasonable time after making the contract, but in any event not later than the delivery of any goods supplied under the contract.

  • Any quotation is valid for a maximum period of 1 day from its date, unless we expressly withdraw it at an earlier time.

  • No variation of the contract, whether about description of the goods, fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

  • We intend that these Terms and Conditions apply only to a contract entered into by you as a consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

Price and Payment

  • The price of the goods and any additional delivery or other charges is that set out on the Website at the date of the order or such other price as we may agree in writing.

  • Prices and charges include VAT at the rate applicable at the time of the order. Prices may change if the costs of the produce, shipping, or anything else associated with your product increases. 

  • You must pay by submitting non fraudulent credit or debit card details with your order, and we can take payment immediately or otherwise before delivery of the Goods.

  • If payment is made using fraudulent details, we will accept no responsibility for the users actions, and will go through the correct channels in order to resolve the issue. 

Delivery

  • We will deliver the goods, to the Delivery Location by the time or within the agreed period

  • We also use a third party delivery service and although they aim to have your item/s delvery within the arrnaged time, they cannot 100% guarantee this. 

  • In any case, regardless of events beyond our control, if we do not deliver the goods on time, you can (in addition to any other remedies) treat the contract at an end if:

    • we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the contract was made, or you said to us before the contract was made that delivery on time was essential; or

    • after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

  • Events beyond our control- We do not hold any responsibility for items that are not delivered caused by any event or circumstance beyond our reasonable control. This includes, industrial disputes, flood, fire, strikes, lock-outs/ lock-downs, system failures,  or the actions of any third party.​

  • We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands.

  • You agree we may deliver the goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.

  • If you or your nominee fail, through no fault of ours, to take delivery of the goods at the delivery location, we may charge the reasonable costs of storing and redelivering them.

  • The goods will become your responsibility from the completion of delivery or customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

Risk and Title

  • Risk of damage to, or loss of, any goods will pass to you when the goods are delivered to you.

  • You do not own the goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the goods still owned by you, in which case you must return them or allow us to collect them.

  • Once you have received your juices, we recommend that you pop them straight into the fridge. We cannot take responsibility if your juices are left to spoil. If there are any defects or problems, then please contact us within 2 hours of receiving your juices. 

Conformity

  • We have a legal duty to supply the goods in conformity with the contract, and will not have conformed if it does not meet the following obligation.

  • Upon delivery, the goods will:

    • be of satisfactory quality;

    • be reasonably fit for any particular purpose for which you buy the goods which, before the contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the contract; and

    • conform to their description.

  • It is not a failure to conform if the failure has its origin in your materials.

Circumstances beyond the control of either party

  • In the event of any failure by a party because of something beyond its reasonable control:

    • the party will advise the other party as soon as reasonably practicable; and

    • the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and any right to cancel, below.

Complaints

  • We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us, either via phone or email, to find a solution. We will aim to respond with an appropriate solution within 5 days.

Attribution

  • These terms and conditions were created using a document from Rocket Lawyer- www.rocketlawyer.com.

If you require any further information, or have any questions, then please get in touch!

resetorganic@gmail.com or 07535 838 227